Account & Data Deletion Policy

Go to Profile → Delete account and confirm. Deletion is permanent and cannot be undone. You will be signed out immediately.

Deleting your account does not automatically refund a prepaid plan — see our Refund & Return Policy.

• Your profile (name, email, encrypted phone number, date of birth) and your sign-in identity.
• Your vehicles, and the scan and alert history for your tags, including messages, locations and any remaining photos.
• Emergency contacts, parking spots, parking bookings, tag orders, subscription records, consent records, privacy requests, abuse reports and scanner blocks.
• Any marketplace listing photos and business documents you uploaded.

Your physical tag is deactivated — anyone who scans it will be told it is inactive.

• Audit log entries (for example "account deleted"), with the link to your account removed.
• Records we are required by law to keep, for the period required.
• Provider backups, until they expire on their normal schedule.
• Messages already delivered by SMS or WhatsApp, which remain on the recipient's phone and in the provider's records under its own policy.
• Analytics events, if you accepted analytics — ask us at [PRIVACY EMAIL] and we will delete them.

Without closing your account you can delete vehicles, emergency contacts and saved parking spots from the relevant screens, and correct your details in Profile.

If you scanned a tag, or someone added you as an emergency contact, you can ask us to delete data about you by emailing [PRIVACY EMAIL]. We may need details (such as the approximate time of the scan) to find it.

Email [PRIVACY EMAIL] from the email address on your account. We will confirm your identity before deleting anything.